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Tambunan, Rulita Hermawanti (2017) Laporan Praktik Kerja Mahasiswa Divisi Network And Distribtion PT. Keb Hana Bank Indonesia. Project Report. KEB Hana Bank Indonesia, Jakarta. (Unpublished)
Tambunan, Rulita Hermawanti (2023) Pengaruh Peran E-Service Quality Dan E-Trust Terhadap E-Loyalty Konsumen (Studi Kasus Pada Gen Y Pengguna Aplikasi Bank Digital Di Jakarta). S1 thesis, STIE Indonesia Banking School.