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Trisnawati, Sinta (2024) Pengaruh Responsiveness, Efficiency, Reliability, Security Terhadap Customer Satisfaction Dan Loyalty Penggunaan Aplikasi Livin By Mandiri Pada Nasabah Bank Mandiri KCP Depok 1. S1 thesis, STIE Indonesia Banking School.
Trisnawati, Sinta (2024) Pengaruh Responsiveness, Efficiency, Reliability, Security Terhadap Customer Satisfaction Dan Loyalty Penggunaan Aplikasi Livin By Mandiri Pada Nasabah Bank Mandiri KCP Depok 1. S1 thesis, STIE Indonesia Banking School.
Trisnawati, Sinta (2023) Program Praktik Kerja Mahasiswa Bank Mandiri Kcp Depok 1 (15706). Technical Report. Bank Mandiri Kcp Depok 1 (15706), Jakarta. (Unpublished)