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Suhartati, Suhartati (2011) PENGARUH KINERJA BAURAN PEMASARAN JASA PENYEBERANGAN LAUT TERHADAP NILAI JASA DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN. Jurnal Keuangan dan Perbankan, 11 (1). ISSN 1829-99865
Suhartati, Suhartati The Effect Of Freight And Passenger Services On Transport And Its Implication On Indonesia’s Services Trade Balance. Jurnal Ekonomi, Manajemen dan Perbankan.
Suhartati, Suhartati HASIL PENILAIAN SEJAWAT SEBIDANG ATAU PEEX REVIEW KARYA ILMIAH : JURNAL ILMIAH. STIE Indonesia banking School.