Up a level |
Rimadias, Santi and Rachmayanti, Farah Safira (2015) ANALISIS PERAN FUNCTIONAL BENEFITS, SYMBOLIC BENEFITS, EXPERIENTIAL BENEFITS DAN CUSTOMER SATISFACTION SEBAGAI PEMBENTUK LOYALTY INTENTION PADA CUSTOMER THE BODY SHOP (TELAAH PADA: THE BODY SHOP DI WILAYAH JAKARTA). Jurnal Ilmu Manajemen & Ekonomika, 8 (1). pp. 1-7. ISSN 2089-4309
Rachmayanti, Farah Safira (2016) Analisis'Peran'Functional*Benefits,'Symbolic*Benefits,'Experiential*Benefits'dan'Customer*Satisfaction'sebagai'Pembentuk'Loyalty*Intention'pada'Customer'The'Body'Shop'(Telaah'Pada':'The'Body'Shop'Di'Wilayah'Jakarta). S1 thesis, STIE Indonesia Banking School.